Community Cloud

IPC’s Community Cloud is an effective tool to improve office communication, collaboration, and productivity.

It creates communities that host interactions between publics -- may it be among your businesses’ own employees, its customers, or partners. It’s a platform where users can post inquiries, report/update about a situation, or find solutions to particular concerns.

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The Community Cloud is a portal where users can find answers to their queries, through a social intelligence feature that categorizes topics of conversations, which helps in searching discussions, files, and experts for topics of concern.

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Businesses can also utilize the service to spur customers to action. For instance, community managers can create custom badges to incentivize and reward members for their participation in a discussion. And should businesses need information to measure community success, they can simply refer to its built-in dashboard.