Service Cloud

Should there be complicated issues that need to be addressed, agents can refer to a plethora of resources that the system holds, even a button that lets the latter interact with experts like team leaders to look into ways to solve product/service concerns.

Through IPC’s Service Cloud, learning more about a customer is as easy as pulling up a profile that contains relevant data, a list of product purchases, previously raised concerns, and history of conversations with other agents of the business.

Contact Us

34F RCBC Plaza Tower II, Ayala Avenue, Makati City 1200, Metro Manila, Philippines

TEL: +63 2 848 8700

© 2020 by IPC. All rights reserved.

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